DwellingLIVE vs. Gateworks
Very recently the Association was notified that the Gateworks gate access system we were using had been purchased by DwellingLIVE. The change over took place on August 1, 2012. As a result some residents have been experiencing difficulties when logging in to their account. The following are some of the differences between the two systems that may be creating login issues:
- DwellingLIVE requires an email address to login to the system instead of a phone number. The Gateworks system did not provide a valid place for residents to enter in their email address. Please contact the NSCA Management Office to verify that a valid email address has been entered in your account.
- DwellingLIVE requires that passwords are no less than 6 characters. If your current password is less than 6 characters, please contact the NSCA Management Office with an updated password.
If you do not have an email address but would still like to access your DwellingLIVE account online, the NSCA Management Office can create an artificial email account for you. Residents experiencing difficulty logging in to the DwellingLIVE system should contact the office for immediate assistance.
Karen Decker
Community Association Manager
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